Terms & Conditions

1. Introduction

Welcome to My Shop. By browsing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before you shop with us.

2. Products and prices

• We try to describe and show our products as accurately as possible, but colours may look slightly different on your screen.
• Prices are shown on each product page and may change without prior notice. The price shown when you place your order is the price you pay.
• A product may become unavailable after you order. In that case we will contact you and offer a replacement or a refund.

3. Orders

• Your order is confirmed when our team contacts you or when the order status changes to Processing.
• We may cancel an order if the information is incomplete, the product is out of stock, or we suspect fraud.
• Please give a correct name, phone number and address so that we can deliver without delay.

4. Payment

• We accept Cash on Delivery, bKash and Nagad, depending on the options shown at checkout.
• For bKash or Nagad payments you must enter the correct transaction ID. Orders with a wrong transaction ID may be delayed or cancelled.

5. Delivery

• Delivery charges depend on the delivery area you choose and are shown at checkout before you place the order.
• Delivery times are estimates only. Delays can happen because of weather, holidays or courier problems.
• Please check the parcel in front of the delivery person when possible and tell us immediately about any problem.

6. Returns and refunds

Returns and refunds are handled according to our Refund Policy.

7. Your account

If you create an account, you are responsible for keeping your password safe and for all activity under your account.

8. Changes to these terms

We may update these Terms & Conditions from time to time. The latest version is always available on this page.

9. Contact us

If you have any questions about these terms, please contact us at amahfuz694@gmail.com or —.